Meetings

Recommendations Review:

• Review a draft set of recommendations and guidelines for conversational tools at UBC and gather feedback from the working group

Presented at the Architecture Review Board Meeting and obtained approval for the following recommendations:

• Establish a Conversational Tools Steering Committee
• Publish the deployment process, policies, and guidelines for Conversational Tools in Higher Education on the UBC Gen AI website
• Develop a Proof of Value for an Institutional ‘Conversational Platform’

Workshop 1:

• Understand the concept of chatbots in higher education
• Examine Chatbot case studies and identify implementation successes and challenges ​
• Review Chatbot applications within UBC and identify benefits, impacts and challenges

Workshop 2:

• Refresh on key takeaways and themes that were discussed in Workshop 1
• Overview and demo of implemented UBC Okanagan chatbot
• Identify governance do’s and don’ts of implementing student or staff focused chatbots at UBC

Workshop 3:

• Recap key takeaways and insights from Workshop 1 & 2 distinguished between Chatbot Utilization Guidelines and Chatbot
• Deployment Guidelines
• Brainstorm and uncover additional chatbot utilization and deployment guidelines