Meetings

Recommendations Review:

• Review a draft set of recommendations and guidelines for conversational tools at UBC and gather feedback from the working group

Workshop 1:

• Understand the concept of chatbots in higher education
• Examine Chatbot case studies and identify implementation successes and challenges ​
• Review Chatbot applications within UBC and identify benefits, impacts and challenges

Workshop 2:

• Refresh on key takeaways and themes that were discussed in Workshop 1
• Overview and demo of implemented UBC Okanagan chatbot
• Identify governance do’s and don’ts of implementing student or staff focused chatbots at UBC

Workshop 3:

• Recap key takeaways and insights from Workshop 1 & 2 distinguished between Chatbot Utilization Guidelines and Chatbot
• Deployment Guidelines
• Brainstorm and uncover additional chatbot utilization and deployment guidelines